The Server Facility - where our server actually resides

24x7 Network Operations Center Five fiber backbone providers, with SONET fiber ring technology Multiple, redundant, physically diverse OC3 & DS3 connections Cisco switches and routers Multiple diesel generators Online UPS battery system Data Center-grade air conditioning Under floor wiring Automated network backup system Water free zone with three types of fire suppression · CO2 · FM200 · extinguishers Multiple zone fire detection · HSSD (high-sensitivity smoke detection) Card access security Video camera monitoring

The Server itself:

• Operating System/WebServer:
  Intel 2.66 GHz Pentium 4 Processor 512K Cache
  Burstable, 100Mbps Cisco Switchport

• FreeBSD 4.8 Operating System / Apache WebServer

• Full server backup daily with an automatic Backup on Board system

• SSL secure serving capable

• Integrated AutoPatch Security Updates and ANTI-SPAM and ANTI-VIRUS email interceptors at the server to filter out most of the junk mail and potential viruses that are sent to your domain based email by spammers --- you still must have antivirus software on your home and business computers to protect yourself – but this should make a noticeable difference in the volume of SPAM you receive.
  

TINY DETAILS of the Facility which make a BIG difference

BANDWIDTH CONNECTIVITY Access

• Gigabit rings and multiple fiber connections up to OC-192 capacity to various Internet backbones (MCI/UUNet, Level 3, WilTel).

• Fiber connectivity to two other adjacent colocation facilities (Focal Telecom, Clear Blue) with access to AT &T, Telseon, OnFiber and more.

• 2 Cisco 12000 series border routers, multiple Cisco 7206 internal access routers, and Cisco switches

• The facility sits on Level 3's gigabit ring, and has an WilTel OC-3 that also peers at it’s partner ISP.net/FastMetrics. It also has Worldcom’s OC-48 NAP fiber termination equipment in the facility, through which they get bandwidth from MCI/UUNet, arguably the world's #1 Internet backbone. The facility does not use Cogent or other low-quality discount bandwidth providers, giving us the fastest connectivity possible.
  
• Each server in the LAN is connected to an access layer by a meshed, redundant switching fabric through either Fast Ethernet or Gigabit Ethernet connections
  
• 100 Mbps feeds to the cabinet @ Full Duplex
  
• Access / distribution / core networks provide redundant layers that specialize in traffic management & security
  

POWER

• 864,000 watts of redundant power with UPS and backup generator systems for uninterrupted, stable power
  
• 2 (N+1) Backup generators with 2 - 10,000 gallon diesel fuel tanks on-site with Generac automatic power transfer switch
  
• In the unlikely event of an outage, each individual rack is protected by its own uninterrupted power supply (UPS) that maintains power until the generators come online (they are good for 30 minutes of power supply). These units also secondary regulators for power spikes
  

FIRE Detection/Supression

• Smoke/particle ION detectors AND infrared sensors below the floor and in the ceiling
  
• Suppression includes dry action pipes and chemical hand extinguishers
  
  

COOLING

• Multiple redundant Liebert air conditioning units for 300 tons of cooling

Web Statistics

For our customers we offer online 24/7 Webalizer statistics (currently) to provide the basic information you need to understand your Web site's effectiveness. With these reports you'll have access to your user behavior so that you can improve visitor experience in the future. These reports offer information about hits, page views and visitor sessions summarized on a daily, weekly and monthly basis. Here is an overview of the reports you'll receive.

Usage Statistics
Provides monthly and daily averages for number of visits, pages, files, hits and Kbytes. Gives general overview of site performance and visitor behavior. This helps you get an overall feel for the volume of visitors and the number of times they click through your site.

The Usage Statistics report (see below) provides an overview of the number of pages, files, hits and visits that your site has experienced throughout the month and compares these totals to previous months. This report will allow you to access more detailed information by clicking on the particular month.

Top URLs
Identifies URLs that visitors were at before coming to site. This helps you determine best URLs to link to your site.

Top Entry Pages
Identifies first page visitor sees upon entering site. This helps you optimize the architecture of your site based on visitor entry.

Top Exit Pages
Identifies the page the visitors were on when they left the site. This helps you determine visitor satisfaction with unique pages and the site.

Top Referrers
Identifies the search engines or websites that refer visitors to your site most often. This helps you evaluate the effectiveness of the search engines or websites you've purchased advertising with.

Top Search Strings
Identifies the most popular key words used to locate your site. This helps you determine which key words are most effective in attracting visitors.

Top User Agents
Identifies software and application most used by site visitors. This helps you determine how to configure your site for optimal viewing.

Usage by Country
Identifies top locations of visitors by geographical region. This helps you evaluate your audience demographics.

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